MEN'S BLADE PHANTOM

Each timepiece is warranted against manufacturing defects for 1 year from its date of purchase, provided it's purchased from us and registered within 30 days of purchase.

 

For every valid warranty claim we will, at our discretion, repair or replace the timepiece or, if that isn't commercially reasonable, issue you a refund.

The warranty doesn't cover damage that, in our opinion, is caused by wear and tear, surface treatment (polishing, chemical patination, etc.), accident or mishandling, and will be void if the item was handled differently from the instructions in the user manual or by an unauthorised third party.

The warranty is not extended to complimentary items, straps, accessories and case finish. In particular, leather is a natural material and may have scars and marks.

 

For valid warranty claims made within 5 days upon receipt, we will pay all shipping costs. For all other warranty claims, you shall bear the cost of shipping the timepiece to us.

Our showroom opens by appointment only.

We accept only cash and credit cards at our showroom.

Your appointment will be cancelled if we don't hear from you within 30 minutes of the appointment time.

If someone else is collecting for you, inform us beforehand.

 

To book an appointment leave a message using this link

For preorders made via our online shop, we'll send you an email confirmation after we receive your preorder. At a later date, when stock is available, we'll email you to complete the purchase.

Production timelines are estimates and we're not liable for delays.

 

Contact us through this link for availability before preordering.

If you bought your timepiece from our online shop and are not satisfied with your purchase, you may email us within 5 days upon receipt to return the item and seek a refund.

 

To be eligible for a full refund the timepiece must be unused, in its original packaging and in the same condition that you received it.

 

In returning the item you shall bear all incurred costs and risk of loss or damage while the item's in transit.

 

In a full refund we charge a re-stocking fee of USD50 per returned item, and additional charges apply if the item is incomplete, damaged, or shows signs of wear.

 

All refunds arising from cancellations and returns are in US dollars and via PayPal, and taxes paid, credit card interest and exchange rate differences are not refundable. For Philippine customers refunds will be paid in pesos.

 

Expect the cash to be returned to your account within 30 days.

Shipping is free when you buy from our online shop (this website).

 

We ship from Philippines, and to most countries and locations. Items in stock are typically shipped in 3 working days (Monday to Friday) after we receive your payment. Shipping confirmation with tracking number will be sent to you via email.

 

Timepieces are shipped internationally via DHL Express, and the shipment usually takes 8 working days to reach you. For certain destinations we will contact you to discuss alternatives.

For deliveries in Manila, we use all trusted available couriers and it usually takes 5-10 working days.

For international transactions our prices doesn't include taxes, which your local customs authority may require you to pay. As different countries have different tax rates, contact your customs authority or courier for more information.

 

For customs declaration we state the actual item description and value, unless you provide specific instructions during checkout. We're not responsible if the item is held by customs.

We're not liable for delay, damage or loss arising from transit or customs clearance.

Winding the Mainspring

The automatic winding watch can also be manually wound by turning the crown clockwise in the normal position.  Wind the crown 15-20 times and it will start to move naturally after shaking slightly.

 

Date Setting

Pull the crown in the 1st position and turn it counter clockwise to set the date.

*If the date is set between 9pm to 4pm, then the date may not change the following day.

Once the date has been set, push the crown back to the normal position.

 

Time Setting

Pull the crown to the 2nd position. Turn the crown to set hour and minute hands. Once the time has been set, push the crown back to the original position.